Language Training for Tourism
You are employing staff in the hospitality industry?
Discover our online language training program designed for the hotel and gastronomy sector.
Fit for the Season
- 40 teaching units of 45 minutes each
- digital online lessons
- flexible class schedules
- available in individual trainings or small groups of up to 8 people
We offer language courses in English, German, French, Italian, Spanish, Russian, and many other languages.
Group composition based on participants' prior knowledge (A1 - B1)
Free course material for all participants
Ongoing personal support and guidance
Issuance of a participation certificate with course description
Detailed Language Assessment
Once the course is completed, we can provide participants with a comprehensive language assessment report.
Additional individual training
Additional training sessions for individual employees can be booked to specifically target and enhance their individual skills.
Course Formats for Beginners to Advanced Learners
With specialised language training for the hotel and restaurant sector, your employees will gain proficient language skills and become more confident with international tourists. This will not only increase professional appearance but also ensure a greater level of comfort for your guests.
Please find below our course content based on to the language level of students:
- For learners with no prior knowledge
For learners with no prior knowledge
In this course, participants will learn the basics of communication in a hotel and restaurant setting.
After completing the course, participants will be able to welcome guests, fill out registration forms, handle reservation inquiries, respond to issues, provide information about amenities, address customer requests, answer phone calls, give recommendations, engage in small talk, and much more.
- For learners with some prior knowledge
For learners with some prior knowledge
In this course, learners will expand their foundational language skills in the field of hotel and gastronomy.
After completing the course, participants will be able to engage in conversations with colleagues and guests in a restaurant, recommend leisure activities, name tourist attractions, provide directions, present excursion programs, offer assistance with issues, respond to complaints, explain hotel bills, handle praise and criticism, and much more.
- For learners with basic language proficiency
For learners with basic proficiency
In this course, participants refine their language skills in the field of hotel and gastronomy, aiming for a more professional level of proficiency.
After completing the course, participants will be able to demonstrate professionalism in various areas, including reception and kitchen operations. They will be able to handle phone conversations, process reservations, orders, and complaints, provide information, manage invoices and payments, and much more. Additionally, they will gain competence in handling applications and other related tasks.